DELIVERY
You will find at the bottom of the page, for your information, the delivery times announced by the carriers we work with.
First of all, you should know that we offer free delivery for all orders of €80 or more.
Otherwise, and for complete transparency, your delivery costs are calculated automatically according to the products selected, the country of delivery and the transport solution you choose. To find out the delivery cost of your order, simply add the products you are interested in to your shopping basket and click on the basket in the top right-hand corner of the shop page. You will then be taken to the order summary page. As soon as you enter your full delivery address, the available delivery options will appear, with the price for each.
If you have your order delivered within the European Union, you will not pay any additional tax or import duty.
However deliveries outside the European Union may be subject to customs duties or import taxes. The amount of these duties and taxes varies according to the country and the nature of the products. As we have no control over them, we advise you to contact the customs authorities in your country if you wish to check this point. Unfortunately, if your delivery requires you to pay any additional charges or customs clearance fees, these will be at your expense.
Unfortunately we are unable to ship orders containing helmets to Australia or New Zealand. These countries have specific standards that our helmets do not meet at the moment.
As we have not found reliable and financially coherent transport solutions, we have been obliged to block deliveries to Israel and Russia for the time being.
Because we wanted you to be able to test our products without any doubt, we will cover shipping costs of any products you wish to exchange or have reimbursed if they are unsuitable. However, the return must be made within 14 days. Please refer to our terms and conditions for full details of returns and exchanges.
International deliveries and customs duties
DESTINATION | TRANSPORT | DEADLINE AND INFO * | FOLLOW-UP LEVEL |
Metropolitan France | Chronopost (home) | 1-2 days | |
Europe | Chronopost (home) | 1-4 days | |
USA | UPS (home) | 4-5 days | |
France Métopolitaine | Colissimo (home) | 2-3 days, delivered against signature | |
World (hors France) | Colissimo (home) | 3-10 days, delivered against signature | |
France Métropolitaine | Mondial Relay (collection point) | 3-4 days | |
Europe (hors France) | Mondial Relay (home) | 3-6 days | |
World (hors France) | Delivengo (home) | 5-13 days |