Les produits correspond à la description du site et de très très bonne qualité merci
Très bon produit facile à installer, paramétrer et utiliser
Find FAQs and Tutorials for all your Overade products
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SHIPPING
Above all, know that we
We offer shipping costs for any order greater than or equal to €80.
Otherwise and for complete transparency, your shipping costs
are calculated automatically based on the selected products, the country of
delivery and transport solution you choose. To know the
delivery cost of your order, simply add the products that
interest you in your basket and click on it, at the top right
from the store page. You will then arrive on the summary page of
your order. As soon as you provide your full delivery address,
the different delivery options will appear, with the price of each.
If you are having it delivered within
from the European Union, you will not pay any import taxes or duties
additional.
On the other hand, please note that deliveries made in
outside the European Union may be subject to customs duties or
possible import taxes. The amount of these duties and taxes varies
depending on the country and the nature of the products. Unable to control them, we
we advise you to contact the customs of your country if you wish
check this point. Unfortunately, if your delivery required paying
extra charges or customs clearance fees, they will be your responsibility
Unfortunately we will not be able to ship orders
containing helmets in Australia or New Zealand. These countries have
specific standards in this area to which our helmets do not meet,
For now.
Having not found reliable transport solutions and
financially coherent, we were forced to block deliveries in
Israel and Russia at the moment.
Because we wanted you to be able to test our
products without any fear, we will bear the costs of
transport of the products that you wish to exchange or be reimbursed if they
were not suitable. However, the return must be made within the deadline.
allowed 14 days. Please refer to our general conditions of sale
for full details regarding returns and exchanges of
products.
MEANS OF PAYMENT
We accept payments by credit cards (Visa,
Mastercard, American Express, Apple Pay, Bank Cards and Shop Pay) as well
than PayPal payments.
Payments by credit card are made using
Secure transactions ensured by the Shopify Payments solution. So neither
we, nor the host of our site have access to the data relating to your
means of payment. On the security side, Shopify Payments complies with the Security Standard
PCI data security and supports 3D Secure payments.
Regarding payments made via Paypal, this
organization never gives us your bank details either and offers
buyer protection in the event of a dispute. Finally their encryption solution
is one of the best on the market.
Paypal
is a secure online payment solution that will allow you to pay
your purchases on our store by sending an email address and not your
bank details. What are the advantages of Paypal?
1-
you make your purchases without communicating your banking details to a
third party
2- payment is sent using a simple email address
3- Paypal has been used in more than 55 countries and regions around the world for several
years, proving its reliability and performance
RETURNS
You have 14 (fourteen) days to return a product to us from receipt of your order. To do this, you will need to send us a return request by email to shop@overade.com. When the return is confirmed by us by email, we will send you a return label to complete. You will need to print it and put it in the package. And a few minutes later, you will receive in a 2nd email the transport slip which will allow you to return your product to us free of charge, because we cover the return costs. Finally, don't forget, the product must be returned in its original packaging and condition.
CONTACT OVERADE
We can be reached:1- by email at the following address: shop@overade.com 2- by telephone from Monday to Friday from 9:30 a.m. to 6 p.m., Paris time, France, at +33 (0)1 84 16 10 29 ( price of a local call)